From opening your account to every game you play on Caji — this page clearly explains what personal data is collected, how it is used, and how it is kept safe.
Here's a quick overview of the key points before you dive into the details
Name, phone number, email, payment details, and usage history — caji only collects information that is genuinely necessary to provide its services. Nothing more.
Caji protects your data from unauthorised access through industry-standard SSL encryption, regular security audits, and strictly controlled access.
Your personal information is never sold to advertisers or third parties. Only limited data may be shared where required by law or for payment processing.
You have the right to view, correct, or request deletion of your personal data. Caji responds to such requests within a reasonable timeframe.
Caji uses cookies solely for session management and improving your experience. No third-party advertising trackers are used.
Data is retained for as long as your account is active and for a legally required period after closure. It is never held longer than necessary.
By using any Caji service, you are considered to have accepted this Privacy Policy. You will be notified in advance of any changes to the policy.
Caji ("we", "our") operates a trusted online gaming and Sports Betting platform for users in Bangladesh. This Privacy Policy explains what personal information caji collects, why it collects it, how it is used, and what measures are taken to keep your information secure.
We believe transparency is the foundation of trust. That's why everything here is written in plain language rather than complex legal jargon. If anything is unclear, don't hesitate to reach out at support@caji.best — we're happy to help.
This policy applies to both the https://caji.best website and the Caji mobile app. If you follow a third-party link to another site, that site's own privacy policy will apply — Caji is not responsible in such cases.
Caji collects only the data that is strictly necessary. Details are provided below:
| Data type | Example | Requirements |
|---|---|---|
| Identity information | Name, date of birth, national ID number | Mandatory |
| Contact information | Phone number, email address | Mandatory |
| Payment Information | BKash / Nagad / Rocket number, bank account | Mandatory |
| KYC documents | Copy of NID, passport, or driving license | On Withdrawal |
| Usage data | Game history, betting records, login timestamps | Mandatory |
| Device information | IP address, browser type, device model | Automatic |
| Communication records | Support chat, email messages | Optional |
We never ask for information we don't need. If at any point you feel caji is requesting unnecessary data, please contact support — we will explain the reason.
Caji uses your information for the following purposes:
Your information is never used to sell advertising.
Caji occasionally sends relevant offers or updates about new games. If you'd prefer not to receive these, you can opt out at any time from your account settings.
Caji does not sell your personal data. Information may be shared only in the limited circumstances outlined below:
In all such cases, only the minimum necessary data is shared. No third party may use your data beyond what Caji's terms permit.
Caji never sells or transfers your data to advertising companies, data brokers, or third-party marketers. Your data is yours — we only use it to provide our services.
Caji uses industry-standard technology and processes to protect your data:
That said, keep in mind — no online system is 100% impenetrable. Keeping your password secure and never sharing it with anyone is just as important.
Caji uses cookies on its website and app. Cookies are small data files stored in your browser. caji uses the following types of cookies:
Caji does not use third-party advertising trackers or cross-site tracking cookies. You can manage cookies through your browser settings — however, disabling essential cookies may prevent the platform from functioning properly.
Caji services are strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age verification is mandatory at registration. If a user is found to be underage, their account will be closed immediately and any collected data will be deleted.
If you become aware of a minor using Caji, please notify us at support@caji.best — we will take immediate action.
Caji does not retain your data longer than necessary:
After the retention period, data is securely deleted or anonymised — so you can no longer be identified in any way.
As a Caji member, you have certain rights over your personal data:
Caji may update this Privacy Policy from time to time. Members will be notified of any significant changes via in-app notification or email before those changes take effect. The date of the latest update will always be displayed at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. If the new policy is not acceptable, you are always free to close your account.
Minor changes — such as corrections or clarifications — may be made without a separate notification.
For any questions about this Privacy Policy, requests to correct your data, or complaints, please contact Caji:
Your data is not an asset to us — it's a responsibility. caji will never compromise on fulfilling that responsibility. If you have any concerns, reach out directly — we will respond with honesty.
Your rights as a Caji member regarding your own data
You can request to see what data Caji holds about you. Most information is directly accessible from your account settings.
You may request corrections to any inaccurate or outdated information. Contact support and it will be updated within a reasonable timeframe.
After closing your account, you may request deletion of your data after a set period — to the extent permitted outside of legal obligations.
You can object to your data being used for specific purposes — such as opting out of marketing communications.
You can request a copy of your account and transaction data in a standard, portable format.
You can opt out of promotional notifications and marketing emails at any time — through your account settings or the unsubscribe link in any email.
To exercise any of these rights, email us at support@caji.best or reach out via live chat. We'll respond within 48 hours.
Many online platforms write privacy policies in language that most people simply cannot understand — burying the real meaning in deliberate complexity. Caji takes a different approach. What is written here is true, and what is not written here is not done.
With mobile payments so widely used across Bangladesh, protecting payment information has never been more important. caji understands this deeply. A leaked bKash or Nagad number can mean direct financial loss — which is why caji stores this data with the highest level of security.
Caji's security operates on two levels — technical and procedural. On the technical side: SSL encryption, database encryption, and regular security audits. On the procedural side: strictly limited staff access to data and enforceable confidentiality agreements.
That said, your own vigilance is your strongest line of defence. Not sharing your password, avoiding logins on public Wi-Fi, and keeping 2FA enabled — these three habits go a long way in keeping your account secure.
KYC (Know Your Customer) verification may feel like a hassle — but it's there to protect you. It ensures no one can open an account in your name or withdraw your funds elsewhere. That's the protection KYC provides.
On caji, KYC is only required when you want to make a large withdrawal or when caji flags unusual account activity for verification. It won't get in the way during normal use — but completing it in advance means no delays when you withdraw.
For any concerns about your data, feel free to contact us directly.
Your data is protected, your payments are secure, and your experience is transparent at Caji — join now.
Payments & Withdrawals — Frequently Asked Questions