Gaming is entertainment — there's no reason to treat it like a chore. Use Caji's deposit limits, self-exclusion, and budget management tools to stay in control of your play. Everything you need is right here, easy to access.
Everything you need to know to game safely on Caji
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately — and if you want to increase it, there's a 24-hour waiting period.
Set a limit on the total amount you can bet within a specific time period. Once your budget runs out, you won't be able to place any more bets until the next period begins.
Pause your account anytime for 24 hours to 30 days. During this period, deposits and betting are completely suspended — though you can still log in.
Request a temporary account closure for as little as 7 days or make it permanent. While self-exclusion is active, you will not be able to access your account.
After a set period, you'll see a session summary — how long you've been playing and how much you've won or lost. This information helps you make more informed decisions.
Age verification is mandatory when registering on Caji. No one under 18 can open an account, and immediate action is taken in any suspected case.
Step by step — activate it directly from your account settings
Set a fixed amount to deposit daily or weekly before you start playing.
If you feel like you need a break, pause your gaming for a set period.
For a complete long-term break, use self-exclusion.
After activating a deposit limit or cooling-off period, any reduction or cancellation requires a 24-hour cooling period — this is intentional, to prevent impulsive decisions. Self-exclusion cannot be cancelled before the chosen period ends.
Ask yourself these questions. If more than one answer feels like "yes," it's worth reaching out to our support team.
Remember — answering these questions isn't a sign of weakness. It takes courage to look after yourself.
When you go over budget, do you feel the urge to bet more to win back what you've lost?
Do you feel like you have to hide your gaming from family or friends?
Do you feel restless or uneasy when you're not gaming, or find it hard to focus at work?
Have you spent money set aside for daily essentials on gaming?
Have you tried to stop gaming but keep coming back?
Did you plan to stop after winning a certain amount — but couldn't?
These are the signs that it's time to seek help
Has gaming led to debt, or made it difficult to cover essential expenses for your family?
Are you arguing with family or friends over your gaming, or drifting further apart from them?
Are thoughts about gaming stopping you from concentrating at work or in your studies?
Do losses make you excessively angry or frustrated, and do wins never feel like enough — always wanting more?
Losing sleep or cutting back on rest to play for longer stretches — this is a clear warning sign of a gaming problem.
You've repeatedly told yourself you'd cut back or stop, but haven't been able to follow through.
The steps are straightforward — it just takes a little courage
Be honest with yourself. Problem gambling is nothing to be ashamed of — it's a health issue, and it can get better with the right help.
Log in to Caji and activate self-exclusion from Settings right now. This will block access to the platform.
Reach out via support@caji.best or live chat — we're ready to refer you to professional help.
Tell a family member or someone you trust. It's much easier to work through with support than to face it alone.
Speak with a mental health professional or counsellor. Caji can provide referral information if you need it.
Caji's support team is always ready to guide you toward professional help for gaming-related concerns. Live chat is open even at 3 a.m. Emails are responded to within 2 hours.
Asking for help takes courage. There's no judgment when you reach out to Caji — just support. Your identity remains completely confidential.
Responsible gaming means enjoying gaming as entertainment — while still keeping up with life's real responsibilities. Family, work, health — these come first. Gaming can be a small source of joy in your life, but it should never become the center of it.
Responsible Gaming at Caji is more than a page — it's a core part of who we are. We believe that when a member plays safely, mindfully, and with enjoyment, that's what success looks like for Caji. That's why we don't just offer these tools — we actively encourage you to use them.
Before any gaming session, do one thing: decide the maximum amount you're willing to spend that day. Use that figure to set your deposit limit. This single habit keeps your gaming experience far more controlled and enjoyable.
Caji's budget management tool lets you set daily, weekly, or monthly deposit limits. Once your limit is reached, deposits are automatically blocked — no need to rely on willpower alone. To increase a limit, a 24-hour cooling period applies, protecting you from impulsive decisions made in the heat of the moment.
If you feel gaming is getting out of control, the most effective step is to activate self-exclusion. It's Caji's most powerful responsible gaming tool.
Activating self-exclusion completely blocks access to your account for the duration you choose. No welcome-back emails, no incentives to return. You set the timeframe — anywhere from 7 days to permanent. A permanent self-exclusion cannot be reversed.
Gaming problems are often linked to loneliness, anxiety, or depression. Some people turn to gaming for temporary relief from distress. But this path doesn't ease the problem — it adds new ones.
If you find yourself gaming to escape emotional pain, professional mental health support is a far more effective solution. Caji's support team can refer you to services available in Bangladesh.
Anyone under 18 is strictly prohibited from opening an account on Caji. Age verification is mandatory during registration, and KYC verification is required for large withdrawals. Any suspicious account triggers an immediate verification process.
If a minor in your household uses your device, install parental control software on it. Always log out of the Caji app and keep your password private.
Responsible gaming isn't a business condition for us at Caji — it's our mindset. We want every member to stay healthy, happy, and safe. Gaming should be a small part of that happiness, not a burden.
Caji Support Team Available 24/7
Gaming on Caji isn't just about chasing wins — it's a safe, enjoyable experience. Play responsibly and have fun.
Questions About the Caji App & Referrals